Introduction

Voyara Arabia is committed to protecting your privacy. This policy explains what data we collect, how we use it, and your rights regarding it.

By using the site, you agree to this policy.

Information We Collect

Account Information: Name, email, password (encrypted), company, job title (optional).

Payment Information: Processed via trusted partners (Stripe, PayPal, Apple Pay, Google Pay). We do not store card numbers.

Usage Data: Pages visited, time spent, reports downloaded, IP address, browser type, device.

Communications: Messages you send through contact forms or email.

How We Use Data

• Service delivery: Managing your account, processing subscriptions, delivering reports.
• Communication: Sending new reports, newsletters, important updates.
• Platform improvement: Analyzing usage to improve content and experience.
• Security: Detecting and preventing fraud or unauthorized use.
• Legal obligations: Compliance with applicable laws.

Sharing Data

We do not sell your personal data. We share only with:

• Payment partners: Stripe, PayPal, Apple Pay, Google Pay for processing payments.
• Email services: Brevo for newsletters and notifications.
• Analytics tools: Google Analytics for usage insights (anonymized).
• Legal authorities: When required by valid legal request.

Cookies

We use cookies for:

• Essential: Running the site and authentication.
• Performance: Analyzing site speed and usage.
• Preferences: Remembering your settings (e.g., language).

You can disable cookies in your browser settings, but this may affect your experience.

Security

We apply industry-standard security measures to protect your data:

• HTTPS encryption for all communications.
• Password encryption.
• Regular monitoring for unauthorized access.

Despite our best efforts, no electronic system is 100% secure.

Your Rights

Under UAE PDPL and GDPR standards, you have the right to:

• Access: Request a copy of your data.
• Correction: Update inaccurate information.
• Deletion: Request data deletion (subject to legal obligations).
• Data portability: Receive your data in a readable format.
• Object: Refuse processing for marketing.
• Withdraw consent: Unsubscribe from newsletters anytime.

To exercise any right, contact hello@voyaraarabia.com.

Data Retention

We retain data as long as your account is active or required by legal obligations:

• Account data: Until deletion request or 24 months from last activity.
• Billing records: 5 years (for tax and accounting requirements).
• Security logs: Up to 12 months.

International Transfers

Your data may be stored or processed outside the UAE (e.g., when using international cloud providers). We ensure any transfer is governed by data protection standards equivalent to those applicable locally.

Children's Privacy

Our services are intended for adults (18+) and travel industry professionals. We do not knowingly collect data from minors. If we discover such data was collected without parental consent, we will delete it promptly.

Changes to Policy

We may update this policy to reflect service or legal changes. We will notify you of material updates via email or a notice on the site.

Contact

For any privacy-related question or request:

Email: hello@voyaraarabia.com
Office: Dubai, United Arab Emirates