Introduction

is committed Voyara Arabia to protecting your privacy. This policy explains the data we collect, how it is used, and your rights in relation to it.

By using the site, you agree to the terms of this policy.

Data We Collect

Account Information: Name, email address, password (encrypted), company, job title (optional).

Payment Information: Processed through trusted payment partners (Stripe, PayPal, Apple Pay, Google Pay). We do not store card numbers.

Usage Data: Pages you visit, time spent, reports downloaded, IP address, browser type, device.

Communications: Messages you send via contact forms or email.

How We Use Data

• Service Delivery: Managing your account, processing subscriptions, delivering reports.
• Communications: Sending new reports, newsletters, and important updates.
• Platform Improvement: Analyzing usage patterns to develop content and experience.
• Security: Detecting and preventing fraud or unauthorized use.
• Legal Obligations: Compliance with applicable laws.

Data Sharing

We do not sell your personal data to any third party. We share your data only with:

• Payment Partners: Stripe, PayPal, Apple Pay, and Google Pay for payment processing.
• Email services: Brevo for sending newsletters and notifications.
• Analytics tools: Google Analytics to understand site usage (anonymized data).
• Legal authorities: When complying with a legal request issued by a competent authority.

Cookies

We use cookies for the following purposes:

• Essential: To operate the site and handle login.
• Performance: To analyze site speed and usage.
• Preferences: To remember your settings (such as language).

You can disable cookies from your browser settings, though this may affect your experience.

Security

We apply industry-standard security measures to protect your data:

• HTTPS encryption for all communications.
• Password encryption.
• Regular monitoring to detect unauthorized access.

Despite the highest levels of protection we apply, no electronic system is 100% secure.

Your Rights

Under UAE data protection law and GDPR standards, you have the right to:

• Access: Request a copy of the data we hold about you.
• Rectification: Update any inaccurate data.
• Erasure: Request deletion of your data (subject to legal obligations).
• Data Portability: Obtain your data in a machine-readable format.
• Objection: Opt out of processing for marketing purposes.
• Withdraw Consent: Unsubscribe from newsletters at any time.

To exercise any of these rights, contact us at hello@voyaraarabia.com.

Data Retention

We retain your data for as long as your account is active or as required by legal obligations:

• Account data: Retained until you request deletion or for 24 months from your last activity.
• Billing records: 5 years (for tax and accounting requirements).
• Security logs: Up to 12 months.

International Data Transfers

Your data may be stored or processed outside the UAE (for example, when using international cloud service providers). We ensure that any such transfer is conducted in accordance with data protection standards equivalent to those applied locally.

Children's Privacy

Our services are intended for adults (18 years and older) and travel industry professionals. We do not knowingly collect data from children. If we discover that a minor's data has been collected without parental consent, we will delete it immediately.

Policy Updates

We may update this policy to reflect changes in our services or applicable law. We will notify you of any material updates via email or an on-site notice.

Contact Us

For any privacy-related questions or requests:

Email: hello@voyaraarabia.com
Headquarters: Dubai, United Arab Emirates